Managing Diversity And Inclusion In The Global Workplace
By Pamela Paul, Ph.D.
Today's workplace is becoming increasingly more globally diverse. Employees routinely work across many dimensions of difference. Some of these are usually readily observable like race, gender, language, and generation. Others such as culture, religion, sexual orientation, nationality, native language, educational level, and parental status are less visible or invisible. In addition in many workplaces employees work with colleagues, clients, and customers located in different time zones and regions of the world. In the globally diverse workplace, cultural competence--the ability to interact effectively across differences--is critical to each employee's effectiveness and ultimately to the success of the business.