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Assertiveness - An Essential Skill for Life and Work
By Laura Davis
Assertiveness is a skill essential to a high quality of life at work or at home. While often categorized as a "personality trait," assertiveness isn't something that necessarily comes naturally but is, instead, something that can be learned. Along with the obvious benefit of improved communication, learning to be assertive can induce a whole host of positive outcomes including:
- Feeling more in control of your life.
- Gaining respect for yourself and from others.
- Knowing appropriate ways to say "No."
- Discovering ways to give and receive compliments and criticism.
This resource provides models to help you understand the differences between aggressive and passive behavior along with time-tested techniques to facilitate assertive behavior and communication.