By Lisa Hughes
How many moments of your life do you spend communicating with people: one-on-one or in committees, project teams, boards, commissions, councils, task teams, and other work groups? What would it mean to you if you could make those moments more efficient, more enjoyable, and more effective?
Collaborative Listening is designed to develop your ability to focus your work with others to achieve common goals, to get feedback, to cooperate through conflict, to identify common interests, to define problems, to seek and to implement solutions for mutual benefit, and enhanced productivity.
This book is for work groups, teams, team leaders, managers, facilitators, trainers, and consultants--anyone who works with people and needs to
1. listen to people, and/or
2. teach and encourage people to listen to each other.